RETURNS POLICY
At Michelle Michaels Collection, we strive to provide you with quality products and a seamless shopping experience. Please review our returns policy below:
1. Clothing, Jewellery, and Skincare Products:
- We accept returns for clothing, jewellery, and skincare products that arrive damaged due to shipping, subject to a thorough investigation.
- To initiate a return, please contact our customer support within [number of days] days of receiving the damaged item.
- Provide detailed information, including photos of the damaged product, to facilitate the investigation process.
- Once the investigation is complete, we will guide you through the return process if the damage is confirmed.
2. Hair Related Products:
- Unfortunately, we do not accept returns for any hair-related products due to hygiene and safety reasons.
- We encourage you to carefully review product details and specifications before making a purchase.
- If you have any concerns about a hair-related product, please reach out to our customer support team for assistance before placing your order.
Thank you for choosing Michelle Michaels Collection. If you have any further questions or require assistance, feel free to contact our dedicated customer support team here.